What is 2-1-1?

2-1-1 is an easy to remember phone number that can connect you to local agencies that provide personalized assistance with food, shelter, clothing, disabilities, pregnancy, substance abuse issues, employment, developmental disabilities, mental health, and so much more.

Who can call 2-1-1?

2-1-1 is a free service available to everyone. 24 hours a day. 7 days a week.

How do I reach 2-1-1?

Dial 2-1-1 or call toll free at 1-888-696-9211 or visit www.211wny.org

Community Resource Specialists

Speak with a live, highly trained resource specialist in your local area who can connect you with essential health and human services that can improve or save lives. All calls are private.


If you are a service provider interested in updating or adding contact or program information,

or to learn more, please call 483-1561 or email us.