2-1-1 Western New York has operated in partnership with local United Ways since 2007. It utilizes professionally trained staff to assist telephone callers with information and referral for health and human service needs.

Each year, United Way of Southern Chautauqua County advocates for the inclusion of 2-1-1 in the New York State budget. Unfortunately the Governor’s 2015 – 16 budget DOES NOT include any funding for 2-1-1. Help us by contacting Senator Catherine Young and Assemblyman Andrew Goodell and asking for their help making sure 2-1-1 funding is restored.

Here is a sample letter you can download and customize. Please forward it to the addresses below:

New York State Senator Cathy Young
2 East Second Street Suite #302
Jamestown NY 14701


New York State Assemblyman Andy Goodell
2 East Second Street Suite #320
Jamestown NY 14701